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Privacy Policy

1. Introduction

At Antarik Hajj Kafela, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Hajj and Umrah services.

2. Information We Collect

We may collect the following information to provide you with our services:

  • Full name, nationality, and date of birth
  • Passport and NID details
  • Contact information (phone number, email address, home address)
  • Payment and billing details
  • Health information (only when required by Saudi regulations)

3. How We Use Your Information

We use your information to:

  • Process your registration for Hajj and Umrah
  • Arrange flights, visas, accommodation, and transportation
  • Communicate important updates and notifications
  • Ensure your safety and compliance with legal requirements
  • Improve our services based on feedback and preferences

4. Data Sharing & Disclosure

  • We share necessary information with Saudi authorities, airlines, hotels, and travel partners for your pilgrimage arrangements.
  • We do not sell, rent, or trade your personal data to third parties.
  • Data will only be disclosed to government or law enforcement agencies when legally required.

5. Data Storage & Security

  • All personal information is stored securely and protected against unauthorized access, loss, or misuse.
  • Digital records are encrypted, and physical documents are stored in secure facilities.

6. Cookies & Website Usage

  • Our website may use cookies to improve user experience and track preferences.
  • You may choose to disable cookies in your browser settings.

7. Your Rights

  • Access your personal information upon request
  • Request corrections for inaccurate or outdated information
  • Withdraw your consent for data usage, subject to legal obligations

8. Data Retention

We retain your data only for as long as necessary to fulfill our services and comply with legal requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10. Contact Us

For any questions or concerns about this Privacy Policy, contact us:

  • Email:[email protected]
  • Phone: 01711381901, 01851074630
  • Office Address: Level 13, Paramount Heights, 62/2/1, Box Culvert Road, Purana Paltan, Dhaka 1000.